Join HED as an Applications (Solutions) Engineer!
HED is an industry leader specializing in the design, manufacture, and application of innovative vehicle controls, displays, and telematics systems for on- and off-highway vehicle OEMs. Our application development tools, and engineering services enable OEMs flexibility and easy configurability to create customized vehicle control systems.
Are you passionate about turning complex customer needs into smart, efficient control system solutions? We're looking for a talented and driven Applications Engineer to be the bridge between customer vision and technical execution. In this role, you'll play a key part in ensuring customer satisfaction while helping minimize development costs by translating application requirements into innovative control system designs.
You'll collaborate closely with our development team to bring these designs to life, and serve as a trusted resource for customers—guiding them through the application of HED products and systems with expertise and enthusiasm.
If you're ready to make an impact and grow your engineering career in a fast-paced, customer-focused environment, we want to hear from you!
Salary commensurate with experience. We are unable to provide sponsorship at this time and due to nature of work US Citizenship is required.
Essential Duties and Responsibilities
Systems Integration:
- Expert knowledge of the design, development and implementation of mobile vehicle electronic control systems
- Expert experience and ability to mentor co-workers in System Development Process (SDP)
- Experience and ability to guide and lead potential and existing customers through the requirements gathering and system design process
- Develop customer application software
- Testing customer application software (bench testing and on vehicle testing)
Project Lead / Commissioning:
- Monitor and report project status to all stakeholders
- Formalize customer specifications into a contractual type format for customer approval and authorized signature
- Track project status through HED® SPD processes to assure proper requirement specification, on-time delivery, customer satisfaction, and adherence to budgetary constraints.
- Commission and test HED® systems on vehicles at customer location
Field Service / Troubleshooting:
- Travel to customer locations to design, implement, troubleshoot and / or repair HED based control systems
- Guide/mentor customers and co-workers through proper system troubleshooting methodologies
Customer Interaction / Sales Support
- Support the HED® Sale Team on customer visits and sales calls
- Monitor and address customer issues through the Technical Support system
- Provide product and system training to customers and channel partners
- Develop demo projects for sales calls and Trade Shows
The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
Education
- BS Degree in Electrical Engineering, Computer Engineering, or related field
Experience and/or Training
- Minimum of 1 to 3 years of experience in electronic control system programming and integration
- Familiarity with embedded software development
- Detail oriented
- Excellent communication and interpersonal skills
- Ability to communicate with customers in a customer service role
- Customer empathy / customer advocate mentality
- Strong leadership qualities and a demonstrated capability to influence others and excel in a matrix environment is a must
- Ability to travel up to 25%
Technology/Equipment
- Proficient in C, C++, and Python programming; Experience with Git; Experience with Unit Testing, preferably GoogleTest
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Working Environment
Work is performed in an office environment. The noise level in the work environment is usually moderate. Frequent travel to a customer’s location may be required. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Why Join Us?
- Innovative Environment: Work on cutting-edge technology projects.
- Collaborative Culture: Be part of a team that values collaboration and knowledge sharing.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Impactful Work: Contribute to projects that make a difference in the world and in our communities.
Sound Interesting? Apply now!
Email your resume to adankmeyer@hedcontrols.com